Guidance and support
Questions and answers
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Questions found: 5
When does a criminal search start after unauthorized absence?
Recording that a service member is absent is not the same as opening a criminal case. The Ministry of Defence explains the first three days of absence. VSP searches for personnel who have left their units without authorization.
How can I report an offence or file a complaint?
Email the Main Directorate at zvernenja_gromadjan_vsp@post.mil.gov.ua or call the trust lines +380 44 454 73 08 (Mon–Fri 08:00–17:00) and +380 44 454 73 03 (Mon–Fri 19:00–08:00, Sat–Sun 24h). The website forms are available for interface demonstration only and do not transmit or store data until secure modules M08/M12 are launched.
Do the forms on this demonstration site submit real appeals?
No. They demonstrate the interface and field validation but do not send or store submissions. Do not enter personal or restricted information. Use the published email address or trust lines for a real appeal.
Where can I find a unit contact number?
Open the Contacts directory and search by unit name or locality. Check the listed service hours before calling.
Where can I check the current version of a legal act?
The Legislation section links to official sources. Check the document status and version at the source; information on this demonstration site does not replace the official text.
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These answers provide general information. For your specific situation, use an official contact channel.